Saturday, November 28, 2009

Symantec Antivirus Terminates : error 7031 or 7034

On Windows Server 2000 sp4 w/rollup & SAV 10.2.224.0 I got the following in the event logger...

"The Symantec AntiVirus service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service"

I tried the following on Symantec's site..

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2005060211491948

The Cache entry didn't resolve it and the LoginCaCertIssueSerNum
registry entry wasnt even there.

To workaround it, I went to SERVICES... selected Symantec Antivirus
service and made it use the Administrator login instead of the System
account. After rebooting the error only came up once, but SAV stayed
up afterward.

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